Google links for CPPSEC3023A - Coordinate biometric equipment and systems

Elements and Performance Criteria

Required Skills

This section describes the skills and knowledge and their level required for this unit

Required skills

accurately and securely maintain records reports and other workplace information

comply with applicable confidentiality and privacy requirements

comply with legislation regulations standards codes of practice relevant to workplace biometric equipment and systems

conduct a risk assessment and identify potential threats or risks to organisational security

coordinate systems and networks and equipment isolations

coordinate the implementation of biometric equipment and systems

determine type and mode of biometric equipment and system to meet security requirements

identify errors and deficiencies in received data and information

identify operational variations or nonconformance of biometric equipment and systems

make effective decisions

organise work priorities and arrangements and complete work tasks within designated timeframes

read and interpret technical information including plans designs and specifications

relate effectively to people from a range of social cultural and ethnic backgrounds and varying physical and mental abilities

resolve problems

select and use equipment and technology appropriate to the work task

undertake effective enrolment of biometric and biographical data

use appropriate communication and interpersonal skills including speaking clearly and questioning

written communication skills sufficient to recommend and record biometric equipment and to complete records and reports

Required knowledge

applicable commonwealth state or territory legislation regulations standards and codes of practice relevant to the full range of processes relating to workplace biometric technology

appropriate mathematical procedures for estimating measuring and calculating

biometric equipment and systems installation and implementation processes procedures and requirements

ergonomic and safe working practices and procedures

established threshold levels and their impact on security

information gathering techniques

initial enrolment procedures

operational principles of information technology

organisational procedures for recording reporting and maintaining workplace information

organisational security plans goals and objectives

organisational standards requirements policies and procedures for the use of biometric technology

performance testing methods

principles of cultural diversity and access and equity

privacy and ethics issues associated with biometric equipment and systems

problem identification and resolution procedures

project management tools and techniques

security risk management processes and techniques

threats risks and hazards associated with biometric equipment and systems

types functions and parameters of biometric technology including software hardware and acquisition devices

workplace communication channels protocols and procedures

Evidence Required

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria required skills and knowledge range statement and the Assessment Guidelines for the Training Package

Critical aspects for assessment and evidence required to demonstrate competency in this unit

A person who demonstrates competency in this unit must be able to provide evidence of

allocating roles and responsibilities and organising schedules resources security authorisations and isolations appropriate to implementing biometric equipment and systems

complying with applicable legislation and codes of ethics applicable to privacy and client confidentiality

complying with organisational policies and procedures including OHS relevant to biometric work tasks

determining requirements for biometric equipment and systems based on an accurate assessment of immediate security requirements

evaluating operational effectiveness of integrating biometric equipment and systems with existing architecture

maintaining operational security and ensuring integrity of data and information by the systematic monitoring of biometric equipment and systems

recommending alternative options or recommendations of biometric equipment and systems to meet changing workplace needs and industry trends

Context of and specific resources for assessment

Context of assessment includes

a setting in the workplace or environment that simulates the conditions of performance described in the elements performance criteria and range statement

Resource implications for assessment include

access to a registered provider of assessment services

access to a suitable venue and equipment including biometric equipment and systems

access to plain English version of relevant statutes and procedures

assessment instruments including personal planner and assessment record book

work schedules organisational policies and duty statements

Reasonable adjustments must be made to assessment processes where required for people with disabilities This could include access to modified equipment and other physical resources and the provision of appropriate assessment support

Method of assessment

This unit of competency could be assessed using the following methods of assessment

observation of processes and procedures

questioning of underpinning knowledge and skills

Guidance information for assessment

Assessment processes and techniques must be culturally appropriate and suitable to the language literacy and numeracy capacity of the candidate and the competency being assessed In all cases where practical assessment is used it should be combined with targeted questioning to assess the underpinning knowledge

Oral questioning or written assessment may be used to assess underpinning knowledge In assessment situations where the candidate is offered a choice between oral questioning and written assessment questions are to be identical

Supplementary evidence may be obtained from relevant authenticated correspondence from existing supervisors team leaders or specialist training staff

Range Statement

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Occupational Health and Safety (OHS) requirements may relate to:

controlling and minimising risks

correct manual handling including shifting, lifting and carrying

elimination of hazardous materials and substances

identifying hazards

safe use and operation of equipment including:

business technology

first aid equipment

fire safety equipment

personal protective clothing and equipment

safety equipment

safety procedures for the protection of self and others.

Legislative requirements may relate to:

Australian standards and quality assurance requirements

award and enterprise agreements

Compliance Policy Guidelines (CPGs)

counter-terrorism

general 'duty of care' responsibilities

licensing or certification requirements

privacy and confidentiality

relevant commonwealth, state and territory legislation, codes and national standards for:

anti-discrimination

cultural and ethnic diversity

environmental issues

equal employment opportunity

industrial relations

OHS

relevant industry codes of practice

telecommunications.

Organisational requirements may relate to:

access and equity policies, principles and practices

business and performance plans

client service standards

code of conduct, code of ethics

communication and reporting procedures

complaint and dispute resolution procedures

emergency and evacuation procedures

employer and employee rights and responsibilities

environmental management including waste disposal, recycling and re-use guidelines

OHS policies, procedures and programs

own role, responsibility and authority

personal and professional development

privacy and confidentiality of information

quality assurance and continuous improvement processes and standards

resource parameters and procedures

roles, functions and responsibilities of security personnel

standard operating procedures

storage and disposal of information

use and maintenance of equipment and systems.

Biometric refers to:

a measurable physical characteristic or personal behavioural trait used to recognise the identity or verify the identity of an individual.

Biometric equipment and systems are:

automated systems able to capture a biometric sample from an individual person, extract biometric data from the sample, compare the data with one or more reference templates, determine the quality of a match, and indicate whether or not an identification or verification of identity has been achieved.

Biometric equipment and systems may include:

acquisition devices:

cameras (video, infrared-enabled video, single-image)

chip or reader embedded in peripheral device

interconnecting infrastructure

software:

server-based authentication software for biometric authentication and logging

software associated with acquisition devices.

Privacy legislation may include:

Commonwealth, State and Territory Privacy Acts

national information privacy principles

national privacy principles.

Relevant personsmay include:

biometric technology specialists

clients

colleagues

information technology specialists

supervisor.

Communication may be:

face-to-face

group interaction

in Indigenous languages

in languages other than English

oral reporting

participation in routine meetings

reading independently

recording of discussions

speaking clearly and directly

through the use of assistive technology

via an interpreter

visual or written

writing to audience needs.

Interpersonal techniques may involve:

active listening

being non-judgemental

being respectful and non-discriminatory

constructive feedback

control of tone of voice and body language

culturally aware and sensitive use of language and concepts

demonstrating flexibility and willingness to negotiate

effective verbal and non-verbal communication

maintaining professionalism

providing sufficient time for questions and responses

reflection and summarising

two-way interaction

use of plain English

use of positive, confident and cooperative language.

Social and cultural differencesmay relate to:

dress and personal presentation

traditional practices

values and beliefs.

Work order instructions and information may include:

access and authorisation requirements

OHS, confidentiality and other legal requirements

personal protection equipment

reporting and documentation requirements

resource and equipment requirements

risk and threat assessment assessments

security goals and objectives

work tasks and schedules.

Threats:

are intentional or unintentional potential events that could compromise the security integrity of physical and technical organisational systems.

Risksmay relate to:

data and information

personnel

property.

Existing architecturemay include:

desktop PCs

local area networks (LANs)

mainframe systems

servers

websites

wide area networks (WANs).

Modemay be:

multiple (a biometric system that integrates two ore more biometric technologies)

single.

Resourcesmay include:

biometric equipment and systems

equipment

human resources

tools.

Administrative requirementsmay relate to:

Records and reports:

other appropriate organisational communication system

may detail:

activity reports

allocated roles and responsibilities

biometric equipment and systems

errors in received data and information

operational faults and deficiencies

resource requirements

security requirements

technical data and specifications

work schedules.

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CPPSEC3023A - Coordinate biometric equipment and systems

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Elements and Performance Criteria

Required Skills

Evidence Required

Range Statement